Service Management
The Digital Workspace: Three Elements of Success
IT leaders say they are actively pursuing digital workspace strategies but still need to overcome some...
Windows Virtual Desktop Jumpstart
Not all applications are web-based or designed to run from the cloud. Many applications still require...
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...
3 Ways to Make Cloud your Business eBook
The role of IT infrastructure and operations leaders has dramatically changed, and cloud evolution continues...
Security Operations Use Case Guide
Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting...
The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...
A hybrid vision for the new era of digital transformation
If you are embarking on your digital transformation journey with cloud being an integral part, the best...
Agility with apps
Today, companies are increasingly relying on the partnership between people and technology to deliver...
The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...
Migrating Enterprise Applications to Microsoft Azure
Migrating applications is a subject that can strike fear into the heart of even the most seasoned IT...
7 Reasons VMware Cloud Foundation is the Premier Hybrid Cloud Solution
Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...
The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...
Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...
Making all the right connections
Ask someone how they feel about a company, and they'll have an immediate response. All too often it's...
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