Service Management
Leadership trends report: operating excellence
Optimising business operations used to mean just lowering costs and increasing profits. But today, you...
Agility with apps
Today, companies are increasingly relying on the partnership between people and technology to deliver...
Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...
Future-Ready Identity and Access Management
This e-book offers five fundamentals to help you find a new approach to identity access and management...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
NetSuite ERP vs Epicor ERP vs Sage Cloud
Enterprise resource planning ranks high among the most comprehensive, powerful data management solutions...
Forrester Wave, We're a leader!
VMware Carbon Black Named a Leader in The Forrester Waveâ„¢: Endpoint Security Software As A Service,...
5 steps to harness the power of the organization to better serve customers
Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters. Read...
Strategies for successfully managing privileged accounts
Getting identity and access management (IAM) right for your standard users is hard enough. What about...
From Seismic Disruption to a New Era of Success
No one could have foreseen the terrible impact of the COVID-19 outbreak on humankind. In business too,...
CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...
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