Service Management

VMware Cloud Foundation: Maximise Digital Business Value
76% of IT organizations are committed to hybrid cloud as a long-term strategy to quickly adapt to changing...

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...

The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...

Build your future, faster
To support the organization in its pursuit of innovation, and to address future uncertainties, development...

Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...

7 Steps To Get Started with Microsoft Azure
Ready to start using Microsoft® Azure®, but not sure how to get started? Good news: Getting started...

High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...
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