Service Management

5 ways IT can increase employee productivity with Chrome Browser
As enterprises contine to adopt web-based apps, users spend more time their web browser than ever before. With...

Advancing SOC Endpoint Incident Response Practices
Even with a comprehensive multi-layered protection solution in place, no organisation can prevent every...

The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

The CIO's guide to aligning technology and business strategy
Today's CIOs have a lot to juggle, including expectations to scale across the business. So, as a CIO,...

Building the Business Case for ITAM
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage...

CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Building the digital workplace
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...

The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...

Complete Protection at the Edge Whitepaper
How effective protection at the edge can secure the most critical assets, mitigating threats closest...
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