With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...

Your organization needs to continuously innovate to stay competitive. And business insights are necessary...

Migration to the public cloud should be considered a strategic move, which includes reviewing and planning...

The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

IT service businesses are a huge part of the economy, and increasingly, with hybrid business models,...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Digital transformation is a critical priority for many companies across most industries, and it's more...

To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

APIs are a hot topic, energetically debated by businesspeople, IT managers, and developers alike. Most...

The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Active Directory is everywhere and Azure Active Directory (AAD), its rapidly growing, cloud-based cousin,...

This study applies the IDC MarketScape methodology to evaluate major global collaborative and community...

If your SaaS company offers usage-based pricing, there's a good chance you've built an in-house solution...