For many companies, the modern business environment has become a mobile workplace in which employees...

Multicloud has become one of the buzzwords of modern IT, yet there's a lack of agreement on what it actually...

APIs are a hot topic, energetically debated by businesspeople, IT managers, and developers alike. Most...

Two thirds (65%) of IT decision-makers admit the conventional systems and approaches in use today aren't...

A business' ability to create value stems from its ability to make wise decisions based on sound knowledge...

Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...

Enterprise-ready Chrome devices meet the needs of a mobile workforce while offering streamlined IT operations...

A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...

Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

As customers look to create scalable hybrid cloud platforms that help drive innovation and competitive...

5 key benefits that improve operational efficiency. Hybrid cloud is a great solution for organisations...

Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...