CRM
Best Practices to Leverage the Cloud for Disaster Recovery
Choosing the right DRaaS solution depends on factors like supported workloads, application dependencies,...
What is usage data and how do businesses use it?
What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage...
Barometer of Cloud Telephony Adoption in Europe
An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....
MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...
Cloud is an Operating Model, Not a Destination
The cloud is not simply a destination for workload migration that also somehow solves IT operational...
Go Mainstream with SD-WAN: Migration Best Practices
Over the last couple of years, SD-WAN technology has matured into a mainstream solution. Yet, the most...
Chatbot Starter's Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...
Moving Endpoint Security to the Predictive Cloud
Traditional antivirus (AV) vendors aren't keeping up with today's threats. They don't protect against...
How a Hybrid Cloud Approach Supports Top IT Trends
Digital disruption is impacting every industry, and businesses understand that they need to adjust to...
Untangling the Web of Cloud Security Threats
Changing technologies and evolving threats make IT security more challenging. Business units are adopting...
Intelligent Data Privacy
Explosive data growth is a double-edged sword. On one hand, it's enabling the most disruptive and exciting...
How to Ensure your Digital Experience Platform is Right for your Needs
Customers' expectations have never been higher. We all expect more, especially online. We want experiences...
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