RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

This is a story about two data lakes. On the surface, they seem identical. Both hold the same volume...

Enterprises are working to create a digital foundation for process standardization and automation while...

Feline Fields by Mantis in Botswana is a 50-minute helicopter ride from the nearest airport. Deep in...

Digital transformation is firmly upon us. In fact, Gartner predicts that 75% of businesses will transform...

By creating a frictionless foundation for finance, HR, planning, and analytics, Workday can help retailers...

What changes are coming for your organization in 2023? Looking ahead is essential for successful businesses....

For quite some time, users have been asking for object storage solutions with better performance characteristics....

The post-pandemic workforce is a hybrid one. Employees need the flexibility to connect from the office,...

This research report examines how engineers spend their time, where they lose productivity, and the impact...

Improved Collaboration and Efficiency Overcome Fragmentation at UK Government Body Innovate UK Uses Enhanced...

As you consider reopening offices (or plan to institute WFH indefinitely), you need a meeting room system...

Explore the top four business imperatives currently driving technology excellence and the combination...