Employee Experience
Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...
10 ways voice will disrupt the workplace in the next 5 years
The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from...
Would you be ready.... if dads get a 2.5 year paternity leave?
Midsize companies play a key role in the global economy, driving a large share of job creation, economic...
Harvard Business Review Digital Acceleration Pulse Report
Learn how leading executives view the short- and long-term benefits of digital acceleration—and the...
Cloud-delivered security for the digital workspace
With the adoption of hybrid cloud and the rise in remote work, traditional connectivity models like VPN...
IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...
Aruba's Roadmap To Hybrid Workplace Success
After the initial network overhaul to enable work from home at the start of the pandemic, organizations...
Making hybrid work, work for you
In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...
The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....
Building the foundation of a mature threat hunting program
Many organizations, especially large global enterprises, don't always have the best visibility into how...
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