Cloud Software
Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...
IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...
The future of digital employee experience
ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...
Go Mainstream with SD-WAN: Migration Best Practices
Over the last couple of years, SD-WAN technology has matured into a mainstream solution. Yet, the most...
Refresh your thinking: You've got a platform problem
The pressure on IT is mounting. Can you meet it before it becomes too great for today's systems and processes?...
A New Paradigm for Salesforce Testing
Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...
Best Practices in Cloud Spend Management
It's increasingly true that when cloud migration works, the world works. However, to get the full benefits...
4 steps to transforming employee journeys
Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...
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