The purpose of this study is to provide readers with a framework to evaluate the potential financial...

In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...

Email account takeovers are among the most insidious and damaging cyberattacks—used to invade companies...

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There's nothing artificial about making the world a better place. Over the last several decades, technology...

The health of your brand, products, and services depends on delivering exceptional experiences time and...

For centuries, advances in technology have forced evolution in the way we live and do business. The fourth...

Explosive data growth is a double-edged sword. On one hand, it's enabling the most disruptive and exciting...

To thrive and remain competitive, financial services organizations must keep innovating and leverage...

Corporate dependency on email continues to grow, along with the rise of productivity platforms and threats...

This past year was the worst year on record for cybersecurity, and phishing was the biggest culprit....

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

With many employees now working remotely and many others working on-site but at a physical distance,...

Leaders have always needed to innovate to meet demands from the business and customers, but recently...