A critical business edge comes from employees who are engaged, inspired and happy–thanks to the right...

2020 saw an explosion of remote working services introduced into the workplace. Many of these were deployed...

In this 6-page eBook, Aberdeen discusses how today's organizations are focused on streamlining and automating...

In today's world, application growth is unprecedented and enterprise applications on a wide range of...

Trust. Capabilities. Guidance. These are the hallmarks of successful cloud deployment. Digital transformation...

Advania is an official partner for 4Industry, the digital knowledge management platform for the manufacturing...

The digital world is transforming rapidly, and the future belongs to leaders who equip their teams and...

During the pandemic, consumers are turning to customer service more than ever, thus it has become an...

How to succeed with artificial intelligence and machine learning A growing number of companies, from...

With millions of emails, phone calls, and instant messages sent every day, it's impossible for financial...

How to Build World-Class SME Lending Experiences Thirty-two percent of SMEs now work with online lenders...

For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

For years, companies have been investing in new technologies, cultivating their culture, and transforming...

Every aspect of a business produces and requires information whether it's marketing or human resources....