When over 90% of breaches start as phishing emails threats that email gateways miss and other defenses...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

Privileged Access Management (PAM) is one of the most important areas of risk management and security...

Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...

A guide on how a workforce management strategy can help manage the hospitality labor problem. ...

Delivering an inspirational online shopping experience is key to convert and retain customers. Having...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Accelerating business change begins with the proper management of an organization's data. With Oracle's...

Gender and age are two of the most frequently used characteristics to identify individuals because they...

We are noticing a marked shift in the digital economy in terms of how businesses rely on infrastructure....

MD Anderson Cancer Center leveraged VMware SD-WAN to help radiologists be more productive, and staff...

Six companies reinvent their content without reinventing the wheel. As an IT professional, you're charged...

Security leaders are under immense pressure to protect their organizations from cyberattacks. But the...