Artificial Intelligence

Osterman Research: How to Comply with the CPRA Report
With the unprecedented ability of organizations to digitally collect, process and sell personal data...

Best Practices in Content Management IT Edition
Six companies reinvent their content without reinventing the wheel. As an IT professional, you're charged...

The New Era of Fraud: An Automated Threat
Fraudsters employ bots and automated attacks that scour apps looking for any opportunity to hijack business...

2020 Customer Experience (CX) Transformation Benchmark
During the pandemic, consumers are turning to customer service more than ever, thus it has become an...

Seven Strategies to Securely Enable Remote Workers
Is your organisation ready to securely support a wide range of remote workers in the wake of a global...

Optimizing Workload Placement in Your Hybrid Cloud
Many IT organizations are in the process of modernizing their infrastructure, as part of either a digital...

How To Simplify Security With Cybersecurity Mesh Architecture
Networks are becoming increasingly sophisticated and widely distributed, which is making them even more...

Economist: Signals and Noise: The New Normal in Cybersecurity
Cybersecurity is a top priority for Boards and the C-Suite. Strengthen your security posture with executive...

The AI & Machine Learning Imperative
Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...

Everyone’s talking customer experience. Let’s make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...

4 Keys to Strategic Master Data Management in the Cloud
Organisations deploy a master data management (MDM) strategy to gain a single, trusted source of reliable...
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