Artificial Intelligence
IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...
The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...
97% of data sits unused by organisations
Data has the capability to transform your business, but only if it's collected and processed in the right...
Take the fight to the cybercriminals
An IT leader's guide to keeping your business running with proactive cybersecurity. It's an incredibly...
Boost operational efficiency with modern ERP workflows
There are several roadblocks that can stand in the way of achieving operational efficiency, including...
Key Storage Considerations in Determining Optimal Workload Placement
In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...
AWS for Healthcare: Accelerating the Future of Personalized Healthcare
For healthcare organizations, the challenge of providing patient centered care amid ever-increasing costs...
Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...
Microsoft Digital Defense Report
Over the past year the world has borne witness to a burgeoning cybercrime economy and the rapid rise...
Five Key Enterprise Networking Trends to Watch in 2020
This IDC Market Perspective provides insights into five key trends impacting the enterprise networking...
Insider Threat Prevention Guide
In a perfect world, trust would never be violated. Cyber defenses would be impregnable. No employee would...
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