6 ways to boost IT agent productivity and cut costs while delivering stellar service
Digital workflows create great experiences and unlock productivity. As a ServiceNow® ITSM customer, you are already driving extraordinary business outcomes. But digital transformation and pandemic-era circumstances demand more. IT workloads and the demands for IT services are increasing in today's digital world as reliance is growing rapidly on technology services in the hybrid workplace. And now more than ever, your IT organization must support recent changes to the workforce that have exposed these challenges:
A recent survey of ITSM leaders* revealed that 73% want cost-saving ticketless automation, 56% seek increased staff efficiency, and 43% want to improve employee satisfaction.
Read now to discover the 6 ways to boost IT agent productivity and cut costs while delivering stellar service.
Read More
By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: Analytics, Applications, Cloud, Collaboration, DevOps, Digital transformation, Email, Employee Experience, ERP, ITSM, Machine Learning, Microsoft Teams, ServiceNow, Software
More resources from ServiceNow
Learn best practices in cloud spend managemen...
Unless you can efficiently manage the agility that the cloud delivers, you'll pay for more resources than you need with an overspend of at least 40...
The Rise of the Employee Experience Platform ...
With 81% of employees feeling burned out, employee experience is now a CEO-level issue. So, how can you make work easier and more productive for ev...
Low-Code Apps for Dummies
To keep up with change, digitising processes across your enterprise is a growing priority. Except, you might not have the resources you need, with ...