Service Level Management

The C-Suite Guide to Digital Business Transformation
Innovative ways to streamline operations Financial businesses face an ongoing challenge – to better...

Taking the Next Steps Towards Data-Driven Government
The first and most obvious phase of digital transformation, the digitalisation of services, has been...

Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...

Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

Three reasons to manage Office 365 with Citrix Workspace
Are you considering migrating to Microsoft Office 365 or already facing challenges with the move? Don't...

Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...

Seven Steps to get Started with Microsoft Azure
Ready to start using Microsoft® Azure®, but not sure how to get started? Have teams within your organization...

CISSP For Dummies
Secure your CISSP certification! If you're a security professional seeking your CISSP certification,...

How a Hybrid Cloud Approach Supports Top IT Trends
Digital disruption is impacting every industry, and businesses understand that they need to adjust to...

The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...
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