In cybersecurity, a critical event is a major incident that's disruptive enough to pose a meaningful...

The British Heart Foundation (BHF) wanted a solution that reduced the cost of running its client estate...

Security teams are tasked with managing a huge volume of alert logs, and this noise can overwhelm any...

Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

In today's business landscape, more people are working remotely. Far-flung teams work together across...

As companies grow more skittish over rising economic volatility and intensifying geopolitical tensions,...

Today's businesses depend on a robust communications experience to drive innovation, and phone calls...

If asked to select a word to describe the experience of the past two years, a large proportion of business...

Enterprises are working to create a digital foundation for process standardization and automation while...

With the unprecedented ability of organizations to digitally collect, process and sell personal data...

With so much of the world now working remotely, the playing field for cyberattacks has never been bigger....

Digital workflows create great experiences and unlock productivity. As a ServiceNow® ITSM customer,...

There's no easy day for IT teams at small to medium-sized businesses (SMBs). You don't have the massive...

How are you putting your data to work? At a time when change is the only constant, IT leaders are being...