A new age of cloud innovation is happening amid a backdrop of converging forces. Several technical and...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

If you want to go further, grow faster and achieve more than your competitors, you need to have the right...

'Procurement chiefs must embrace new ideas, new technologies and new models of execution to deliver the...

Two thirds (65%) of IT decision-makers admit the conventional systems and approaches in use today aren't...

Since it was first introduced in the late 1980s, antivirus (AV) has been the first line of defense against...

How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...

Microsoft Azure is one of the fastest-growing cloud infrastructure services. Unfortunately, the advantages...

In order to succeed, modern businesses must seek to create a workplace that delivers an exceptional customer...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...

Our new remote reality makes collaboration tools more important than ever before. These tools define...

The health of your brand, products, and services depends on delivering exceptional experiences time and...

The evolution of technology has created a shift in the way we live. As a result, the traditional bricks...