Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

As organisations move towards a more distributed workforce, the traditional perimeter of the office network...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

Ready to start using Microsoft® Azure®, but not sure how to get started? Good news: Getting started...

Businesses using the Amazon Web Services (AWS) cloud often store their data in Amazon's DynamoDB database...

If you are like most people, the sudden rush to send workers to work remotely highlighted some limitations...

A new study by Avanade and Sitecore exposes the roadblocks that prevent organisations from delivering...

Ready to transform your contact center with game-changing AI? The experts at Aberdeen are here to help. Use...

With the Cloud and hyperconverged infrastructure continuing to be adopted by enterprise, it is only natural...

Software has transformed every business discipline. After the initial strides made by email, conferencing...

While trends and world events are shaping what the future will look like, many companies are looking...

Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

After years of preparation and drafting, the final t's were crossed and i's dotted on the General Data...

This ebook is part of our Mastering Black Friday series — designed to help your marketing team better...