The 2019 Cloud Security Report from Cybersecurity Insiders highlights what is and what is not working...

How fast is the number of devices users employ growing? It has been more than four years since GSMA Intelligence...

In this whitepaper, NetApp examines in detail the challenges involved in setting up a DR environment,...

To compete in today's world, business leaders are placing increased demands on IT. Unfortunately, many...

Multicloud has become one of the buzzwords of modern IT, yet there's a lack of agreement on what it actually...

We now spend less time at the office and are collaborating more than ever before in teamwork. Today's...

Smart cloud security provides critical capabilities such as governing access and activities in sanctioned...

With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...

No matter what goal you're trying to achieve with the help of technology, you'll only succeed if your...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

If you want to get your head in the cloud and get up to speed on the features in Office 365, you've come...