Top executives say that legacy network technical baggage is holding them back from transforming their...

As enterprises look towards the challenges of a post-pandemic world, one thing is widely acknowledged....

For years, the shift to cloud-based communications services was gradual, with some organizations going...

70% of NetOps and DevOps professionals use vendor or device-specific tools to manage network changes....

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Industrial operators beholden to the North American Electric Reliability Corporation Critical Infrastructure...

The financial services industry has long held a reputation of being traditional and conservative, largely...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Most companies today measure the success of workspace initiatives using tangible cost benefits that are...

Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

The nonprofit Open Web Application Security Project (OWASP) works to improve the security of software,...

Transport and logistics organisations form part of our critical infrastructure, which in itself makes...

Every customer interaction matters. But how can you deliver effortless experiences that build long-term...

The 20th century was the Information Age, in which companies with access to the most relevant and timely...