Collaboration
Marketing and IT: The Digital Transformation Dream Team
Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...
Designing Hyper-Aware Healthcare Facilities
At its core, the Internet of Things (IoT) is an amalgamation of machines in the physical world, logical...
The Ripple Effect Of Excellent EX
Organizations must empower, inspire, and enable their employees to serve their customers better. And...
14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....
Building the digital workplace
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....
Facing the future: Digitization in the Public Sector
The continuous improvement with the capabilities of business technologies – like cloud computing and...
Getting the most from a multigenerational workforce
2020 saw an explosion of remote working services introduced into the workplace. Many of these were deployed...
UCaaS: Cloud Calling
Cloud Calling provides a secure and resilient platform of feature rich voice communications with true...
The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...
Succeeding With Analytics in the Cloud
Enterprises today recognize that cloud is integral to their digital transformation. As organizations...
Work from anywhere - Empowering the future of work
Almost overnight, nearly every organization around the world had to mobilize their workforce to operate...
Inside The Mind of a Hacker 2019
The first step in cybersecurity? Think like a hacker. According to a recent report, 71% of cybercriminals...
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