The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...

The pandemic forced organisations everywhere to rethink how they operated and to explore how technology...

The continuous improvement with the capabilities of business technologies – like cloud computing and...

The world is changing faster than ever, but new opportunities mean that now is the time for your business...

Dell and its partners provide a range of solutions that enable their customers to transform the capabilities...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Cloud' is the buzzword for the last few years when it comes to IT infrastructure, isn't it? And it has...

In times of crisis, the ability to respond quickly makes all the difference. From the earliest days of...

The urgency created by events in 2020 acted as a catalyst to faster executive decision-making and action....

Get customers banking on you with seamless collaboration. The importance of working seamlessly with people...

The past 18 months have seen financial institutions get serious about public cloud use. The pandemic...

Digital Transformation changes expectations: better service, faster delivery, with less cost. Businesses...

Business continuity is a perennial concern, and most organisations believe they have a plan in place...

Organisations realise the time is now to move to a new deployment model. Digital transformation and proliferation...