In the past few decades, technology has shifted how we live, work, and interact with others. This mobile...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

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The key challenge for organizations pursuing a hybrid cloud strategy is finding an operational model...

At a time of disruption and uncertainty, with more disruption and uncertainty to come, businesses must...

Machine data is one of the most underused and undervalued assets of any organization, yet it contains...

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In a world defined by rising costs, increasing compliance and the war on talent, how can you stay at...