Artificial Intelligence
2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified...
Absence Management: The Last Easy Money for Retailers
One of the many challenges facing retailers today is their ability to adapt quickly to a rapidly changing...
The Future of Retail is Conversations
Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
5 Signs You Need To Upgrade Your Phone System
If you are like most people, the sudden rush to send workers to work remotely highlighted some limitations...
Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...
Data Cataloging for Data Governance: 5 Essential Capabilities
How to drive your enterprise data governance program forward. In today's innovation-driven economy, your...
Encryption, Privacy, and Data Protection: A Balancing Act
The Business, Privacy, and Security Mandates for Comprehensive SSL/TLS Inspection. Enterprise IT leaders...
8 Business Drivers That Motivate Cloud Migrations
8 Business Drivers that Motivate Cloud Migrations Why do today's businesses migrate to the cloud? At...
Track Possible COVID-19 Symptoms? There's an App for That
In times of crisis, the ability to respond quickly makes all the difference. From the earliest days of...
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