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Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...
The Inner Circle Guide to AI, Chatbots and Machine Learning
The Inner Circle Guide to AI, Chatbots and Machine Learning is part of a series of analyst reports investigating...
IDC: Strategies for Building Digital Infrastructure Resiliency
Multiple generations of applications. Multiple generations of infrastructure. Is there a way to reduce...
MandA in The Era of Business 4.0
Mastering deal making and integration is now a competitive imperative. At a time of rampant digital disruption,...
Cyber Attack Trends: Check Point’s 2022 Mid-Year Report
The war in Ukraine has dominated the headlines in the first half of 2022 and we can only hope that it...
Six Top Trends and Predictions for Data, Analytics, and AI in 2021
Although making predictions about the future is difficult even under the best of circumstances, it's...
Employees are choosing how they work
'The measure of intelligence is the ability to change.' To remain connected, productive and secure in...
IDC Whitepaper: Achieving Network Modernization for the Decade Ahead
Every organization is now defined by the digital services it delivers. From engaging customers with new...
2021 Digital Trends Media, Entertainment & Telecoms Industry
The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
Networking All-in-One for Dummies
Becoming a master of networking has never been easier Whether you're in charge of a small network or...
Python All-In-One For Dummies
Your one-stop resource on all things Python! Thanks to its flexibility, Python has grown to become one...
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