Analytics
2022 Global Customer Engagement Review
Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...
Reinventing work in development teams
Software engineering teams were often among the best placed to adjust to 2020's shift to working from...
The Psychology of Cyber: How Micro-Drilling Enhances Crisis Response
As with many entrepreneurial journeys, Immersive Labs began as a solution to a problem. Anecdotal evidence...
The Need for Speed: Second Generation EDR
Endpoint security plays an integral role in modern security architecture. While initially focused on...
The Perfect Storm: Why MDR is Your Only Option in Modern Cybersecurity
Covid, work from home, and bring-your-own-device have expanded our threat envelopes 1000X. Attacks with...
The Innovator’s Guide to the Digital-first Contact Center
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...
Functional Programming For Dummies
Using functional programming techniques can make you incredibly efficient when solving certain problems...
Next-Gen iPaaS For Dummies
Digital Transformation changes expectations: better service, faster delivery, with less cost. Businesses...
Balancing Business Continuity with Innovation
Organisations can still remain innovative during times of crisis. With Workday, you can lead your organisation...
Ransomware Defense for Multi-Site Enterprises: How to Recover Faster
Ransomware is evolving, forcing enterprises to change how they prepare for attacks. While the focus on...
Know Your Options Before Moving To The Cloud
It's imperative for company and IT leaders to understand that the term 'cloud' is very broad and can...
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