Latest Whitepapers

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Why This Global Bank Trusted BlackBerry to Evaluate its Security Vendor
Staff at this global bank use mobile devices and applications extensively to stay connected and productive....

5 CRM Strategies for Effective Cross-Selling and Upselling
Effective cross- or upselling improves customer loyalty, deepens customer relationships and ultimately,...

Application Protection Report 2022: In Expectation of Exfiltration
Welcome to F5 Labs' Application Protection Report 2022. As in years past, the goal of this report is...

13 Email Threat Types To Know About Right Now
Traditional email security doesn't cut it anymore. In today's rapidly evolving environment, traditional...

7 Ways to Prevent Supply Chain Phishing Attacks
Your email and digital communications with suppliers, partners, vendors and other third parties represent...

The Impact of Accelerating Storage and Data Protection Environment
ESG recently surveyed 2,000 IT decision makers to understand whether, and to what degree, organizations'...

NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...

A CIO's guide to creating the workplace of the future
Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...

Aligning Cyber Skills To The MITRE ATT&CK Framework
The MITRE ATT&CK Framework is a comprehensive matrix of tactics and techniques used by threat hunters,...

Modern upgrade opportunities powered by Veeam DataLabs
With the upcoming end of life of Microsoft Windows server 2008 R2, organizations need to have a plan...

The State of SD-WAN, SASE and Zero Trust Security Architectures
The purpose of this research is to learn important information about the use of Software-defined Networking...
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