Healthcare has a customer experience problem, and it's impacting both care quality and the bottom line. With...

The technology industry is a top target for both cybercriminals and state-sponsored cyber espionage groups....

As a top lender focused on getting people into homes and keeping ransomware out of its IT environments,...

More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to...

Cybersecurity must be a top-level priority for any organization and for many it is. Security should be...

Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...

Although making predictions about the future is difficult even under the best of circumstances, it's...

Every company has to become a technology company in order to survive and thrive in today's competitive...

While cloud has become a key driver of business expansion and operational efficiency, business and IT...

The way businesses adapted to COVID-19 was nothing short of remarkable. Entire companies shifted from...

IT organizations are trying to keep their businesses running while migrating to modern, future-proof...

It's a transformation you can't afford to overlook. E-signatures have become core to workflows, empowering...

Minimizing time spent on repetitive manual tasks is key to staying ahead for many businesses. Over the...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...