Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

This buyers guide examines the North American contact center market for both premise- and cloud-based...

This IDC Market Perspective provides insights into five key trends impacting the enterprise networking...

Brands have been the unwitting victims of scams since time immemorial. Now, in the age of phishing, it's...

COVID-19 has caused major disruption to business on a global scale creating the perfect storm for cyber...

IT organizations are trying to keep their businesses running while migrating to modern, future-proof...

With digital technology touching every part of our lives and new threats popping up daily, it is imperative...

As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used...

Over the past few weeks, we've all been challenged to rethink how our teams work together. We've had...

Cloud has never been more important to agile, responsive organisations, but the reasons for its appeal...

Prior to the pandemic, enterprises were actively migrating private applications to public clouds as well...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

NAIKON is a threat actor that has been active for more than a decade. The group focuses on high profile...

DDoS attacks are on the rise. Ransom attacks reached an all-time high in June 2022, the Ukraine-Russia...