Service Management

Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

Divestitures: Mastering Transition to Accelerate Business Growth
In an era where speed is paramount to maintain competitive sustainability, business restructuring through...

The CIO’s guide to aligning technology and business strategy
Hyperautomation and low code edition Inside this CIO Guide, you'll find solutions to the problems that...

2020 IT Skills and Salary Report
The COVID-19 pandemic has placed greater emphasis on the need for skilled IT and tech professionals to...

Time to say yes to NoSQL
This whitepaper from Stratecast and Frost and Sullivan provides expert advice to business technology...

The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...

Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

Best Practices to Adopt and Drive Data Privacy Governance
Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams,...

Reimagining IT service delivery and operations in unimagined times
Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...
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