This buyers guide examines the North American contact center market for both premise- and cloud-based...

As enterprises look towards the challenges of a post-pandemic world, one thing is widely acknowledged....

Not all applications are web-based or designed to run from the cloud. Many applications still require...

Design cost-efficient database solutions, scale enterprise operations and reduce overhead business costs...

This paper explores a path leading to data analytics and artificial intelligence, from understanding...

Discover how Workday enables businesses to make faster, better decisions with one source for all your...

We are noticing a marked shift in the digital economy in terms of how businesses rely on infrastructure....

Thanks to advances in technology, the business world is changing – it's faster, it's global, and ultimately,...

A global pandemic now extending into its second year has caused disruption, dislocation and distress...

Machine data is one of the most underused and undervalued assets of any organization, yet it contains...

In this book, you get an idea of the vast potential for unstructured data — and also the infrastructure...

Cybersecurity Through the Years As we look at the ever-increasing, technology-dependent cyber environment...

Data is one of the most strategic assets for any business because it fuels digital transformation. The...

Although the acronym sounds techie, its effects go far beyond the Network Operations Center. Software...