Analytics
Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...
Tracking Bot Trends for first half 2020
Recent bot trends you need to know: Bots can harm an Internet property in a variety of ways and cause...
Best Practices in Cloud Spend Management
It's increasingly true that when cloud migration works, the world works. However, to get the full benefits...
Sprinting Ahead With Agile Auditing
Internal auditors must be nimble to navigate today's complex business world, where they're expected to...
2020 CIO Cloud Data Management Initiatives
According to the results of Frost and Sullivan's Digital Transformation survey, 99% of businesses are...
CDP Beyond Marketing
Speed. Quality. Low cost. There used to be a saying that you could only have any two at the same time....
Take the fight to the cybercriminals
An IT leader's guide to keeping your business running with proactive cybersecurity. It's an incredibly...
The Book of Knowledge - HAandLC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024....
Evolution Of The Marketer's Toolkit
More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...
Connect Everywhere: Better Voice Communications for Microsoft Teams
We used to have separate physical devices for phone calls, email and chat, and video conferencing. Over...
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