Cyber attacks are increasing in frequency, sophistication, and effectiveness. The ongoing trend of successful attacks demonstrates that cybersecurity practices are not keeping pace with modern threats. Is your organization well-defended,…
The public cloud has rapidly moved past the novelty, curiosity stage to the business critical initiative stage for nearly every established organization. In a 2016 IDC CloudView survey, 80% of…
Business and commercial decisions drive the consumption of different clouds. Although many enterprises have announced a cloud-first approach and set application migration targets, not all communicate the 'why' in business…
For most organizations, cybersecurity feels like a dark cloud looming over the business. With countless tools on the market, an industry filled with jargon, and an inevitable learning curve for…
Best practices in network access stipulate a zero-trust access (ZTA) approach. CISOs looking to implement ZTA will find numerous technologies designed to meet the requirements of the National Institute of…
The enterprise is under tremendous pressure when it comes to modern application deployment. The industry faces a shortage of developers while seeing a surge in requests for complex application development.…
This report by Aberdeen reveals the role and impact of customer operations on service and back-office activities—highlighting how leading firms build and manage a top-notch customer operations program that rewards…
Video Overview of Vonage Contact Center and ServiceNow - Vonage Contact Center (VCC) for ServiceNow integrates Vonage's contact center solution with ServiceNow's customer service management (CSM) and IT Service Management…
Agility and digital transformation will be at the forefront of business success for the next decade. In this infographic, learn the three strategies that leaders will look back on as…
Discover the 8 mega trends in the public sector.
Why the public sector has a golden opportunity and how the leaders are taking advantage of it.
In this industry focus for public…
Cybercrime certainly isn't basketball — the stakes are higher, your jump shot doesn't matter — and yet the principle remains the same. As incident response (IR) teams and their vendors…
Without a doubt, endpoint security has become an urgent priority for many organizations, and it's not hard to see why. Industry research by IDC is showing that 70 percent of…